Growth-Oriented Assistant Store Manager

Carter's Inc.; Town of Texas (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

30% brand discount

Job summary

Carter’s Inc. is seeking an Assistant Store Manager in Wisconsin. You will be the first face of the brand for growing families, welcoming customers and guiding them through product styles and benefits.

You will lead a team, coach for success, and ensure a safe, inclusive store environment with excellent service. The role emphasizes leadership, in-store operations, and developing staff while maintaining strong customer focus.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED required.
• Strong leadership and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation).

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.
• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills.

Skills

Retail management

Customer service

Leadership

Communication

Merchandising

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s Inc. is seeking an Assistant Store Manager in Wisconsin. You will be the first face of the brand for growing families, welcoming customers and guiding them through product styles and benefits.

You will lead a team, coach for success, and ensure a safe, inclusive store environment with excellent service. The role emphasizes leadership, in-store operations, and developing staff while maintaining strong customer focus.