Growth & Operations Leader

Strativia

Largo (MD)

On-site

USD 180,000 - 260,000

Full time

9 days ago

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Benefits offered by this job

Competitive salary

Health benefits

401(k) matching

Training & development

Job summary

Strativia is seeking a Chief Operating Officer to drive customer growth strategies and operational leadership as a senior member of the management team. The COO will oversee multiple departments, lead five direct reports, and ensure excellence across delivery, HR, and programs while coordinating with Sales for renewals and new business opportunities.

The role requires a seasoned leader with a track record in GovCon, portfolio management, and scalable operational execution.

Qualifications

Proven experience in GovCon program management, implementation and operations required.
Experience managing organizations or portfolios within a $50M-$300M revenue range, or similar scale environments.
In-depth knowledge of government business development & capture management processes and procurement procedures.
Proven experience managing government regulations and compliance requirements in an ethical and principled manner.
Strong relationships within agency programs and partner channels (other GovCons).
Strong executive presence, polish, and emotional intelligence.
Approach business challenges from a macro perspective, resolve strategic issues effectively and manage and mitigate risks.
Ability to effectively select, develop, coach, empower and motivate staff to ensure growth in their scope of responsibility and accountability for operational excellence.
Ability to lead change and establish operational metrics/key indicators for process control, communication, and performance improvement.
Approach business challenges from a macro perspective and resolve strategic issues effectively.
Ability not only to communicate clearly with an understanding of your audience, but also to present ideas and gain commitments that are crucial to the success of the business.
Knowledge and ability to develop and/or interpret operating plans and budgets.
Ability to manage multiple, complex projects and changing priorities, work extended hours when required, make sound decisions under pressure.
Ability to collaborate and work effectively in a highly matrixed and often geographically dispersed working environment.
Proficient in Microsoft Office Tools; specifically, Word, Excel, and Project.
12+ years experience operations leadership
Bachelor's degree required, Master’s degree preferred.

Responsibilities

The COO will be responsible for managing service delivery across all offerings for a portfolio of customers.
Lead a team of Directors and their teams to orchestrate customer value and contractual requirements delivery to ensure technical, schedule, and financial performance across a diverse portfolio of customers and contracts ranging from facilities and logistics support to highly complex technology implementation and support to mission centric program support services.
Collaborate across the organization to develop best practices and standard processes that are effective and allow teams to operate efficiently and with appropriate governance controls.
Managing and working with HR team to lead the charge to recruit, hire, and retain market leading talent.
Partner with Sales teams to support pipeline identification, business development, capture, and bid and proposal activities for renewal, new and additional revenue opportunities.
Partner with Sales leadership and support the development and execution of customer growth strategies for key customers as part of our organizational growth strategies.
Leverage existing and new relationships within agency programs and partner channels (other GovCons).