Growth Operations Lead (Fully Remote)

Cadana

United States

Remote

USD 100,000 - 140,000

Full time

14 days+

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Job summary

Cadana, a remote-first fintech startup, is seeking an Account Manager to own a portfolio of key client accounts in the United States. You will be the single point of contact, managing launches, ramping clients, and coordinating cross-functional deliverables with engineering, compliance, legal, and operations.

The ideal candidate has 4–8 years in account management or growth roles, preferably in fintech or global payroll, and excels in written and verbal communication, with strong

Qualifications

  • 4–8 years of experience in account management, client operations, or growth roles.
  • Fintech or global payroll experience is a plus.
  • Strong written and verbal communication and project-management skills.

Responsibilities

  • Own portfolio of key client accounts as the single point of contact.
  • Lead new client launches and manage ramping clients.
  • Coordinate cross-functional deliverables and net-new pipeline support.

Skills

Account management
Client communications
Project management
Cross-functional collaboration

Tools

CRM software

Job description

  • We operate on an ethos of consultative selling, deeply understanding client's compliance, operational, and technical needs.
  • The team is highly cross-functional, coordinating with engineering, compliance, legal, and operations.
  • Work spans legal, regulatory, and technical domains simultaneously.
What You'll Own:
  • Full ownership of a portfolio of key client accounts as the single point of contact.
  • New client launches and account management for ramping clients.
  • Cross-functional deliverables and net-new pipeline support.
What We're Looking For:
  • 4–8 years of experience in account management, client operations, or growth roles, ideally in global payroll or fintech.
  • Comfort operating across legal, regulatory/compliance, and technical domains.
  • Strong written and verbal communication, project-management instincts, and high tolerance for ambiguity.

Cadana provides global payroll, payments, and fintech infrastructure through a consultative selling approach. It is a remote-first startup with a cross-functional team focused on building trust with clients.

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