Growth Operations & Enablement Specialist

Better Health Group; Florida; Hybrid; USD 60,000 - 85,000; Full time

Job summary

Better Health Group is seeking an Operations and Sales Enablement Specialist to support the Growth organization with administrative, operational, and project coordination tasks. You will help track deadlines, manage records, and prepare reports across departments to drive provider and sales growth.

The role involves managing data in HubSpot and internal systems, coordinating onboarding, and maintaining templates and process guides. Strong organization and healthcare familiarity are key assets.

Qualifications

• High school diploma or equivalent required; Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred.
• 2+ years of experience in administrative support, operations, sales support, or project coordination/ management.
• 1+ years healthcare experience, preferably in a provider, payer, or value-based care environment.
• Proficient with Google Suite (Drive, Docs, Sheets, Slides) for real-time collaboration required.
• Experience using CRM systems, such as HubSpot, Salesforce, Microsoft Dynamics 365, or Zoho CRM, required.
• Experience using project management or task-tracking tools, such as monday.com, Asana, Smartsheet, Trello, or Microsoft Planner, required.
• Proficiency in clinical population health management platforms, such as Sxope, Arcadia, Innovaccer, athenahealth Population Health, or HealthEC, required.
• Strong organizational and time-management skills, with the ability to manage multiple assignments and deadlines.
• Excellent attention to detail and ability to maintain accurate records and documentation.
• Strong written and verbal communication skills.
• Ability to coordinate activities and work collaboratively with individuals across departments.
• Ability to follow established procedures, identify discrepancies, and elevate issues appropriately.
• Strong follow-through, problem-solving skills, and willingness to learn new systems and processes.
• Ability to handle confidential business and provider information with discretion.
• Appreciation of cultural diversity and sensitivity toward patient populations.

Responsibilities

• Coordinate day-to-day administrative and operational activities supporting sales and provider growth initiatives.
• Track project activities, deadlines, deliverables, and outstanding action items to support timely completion.
• Follow up with internal stakeholders to obtain information, documentation, and approvals.
• Assist with coordinating activities between Growth, Operations, Provider Network, Finance, and other departments.
• Prepare meeting materials, document action items, and provide routine project status updates.
• Identify and escalation delays, missing information, or other issues requiring management attention.
• Enter, update, and maintain accurate prospect, provider, opportunity, and organizational information in HubSpot and other internal systems.
• Collect and organize financial, operational, membership, and provider performance information needed to support Growth activities.
• Maintain spreadsheets, trackers, dashboards, and routine reports related to sales activity, provider growth, contracting, and implementation.
• Review data for completeness and accuracy, following up to resolve discrepancies.
• Assist with preparing reports, presentations, and supporting materials for leadership and internal stakeholders.
• Maintain sales tools, templates, training materials, process guides, and other resources used by the Growth team.
• Coordinate administrative activities related to onboarding and training new Sales and Growth team members.
• Assist with preparing and organizing materials for prospect meetings, provider discussions, and internal reviews.
• Follow established workflows and standard operating procedures to support consistent and accurate processes.
• Update process documentation and internal resources as directed.
• Identify opportunities to simplify administrative tasks or improve workflows and share recommendations with management.
• Assist with testing and implementing approved process or system improvements.

Skills

Organizational skills

Time management

Communication (written)

Communication (verbal)

Team player

Willingness to learn

Education

High school diploma or equivalent

Bachelor's degree in Business Administration or Healthcare Administration

Tools

Google Suite

HubSpot / Salesforce / MS Dynamics / Zoho CRM

monday.com / Asana / Smartsheet / Trello / Planner

Population health platforms (Sxope, Arcadia, Innovaccer, athenahealth PH, HealthEC)

Job description

Better Health Group is seeking an Operations and Sales Enablement Specialist to support the Growth organization with administrative, operational, and project coordination tasks. You will help track deadlines, manage records, and prepare reports across departments to drive provider and sales growth.

The role involves managing data in HubSpot and internal systems, coordinating onboarding, and maintaining templates and process guides. Strong organization and healthcare familiarity are key assets.