Growth-Minded Store Sales Associate | Customer-First

storesalesassociate; Champaign (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends in Champaign, IL is seeking a Store Sales Associate to join our value-priced urban apparel team. The role focuses on friendly customer service, accurate cash handling, and maintaining an inviting sales floor.

You will assist with price changes, markdowns, and store merchandising while upholding company policies and safety standards. Ideal candidates have a high school diploma, strong communication and organizational skills, and the ability to work flexible hours including nights and

Qualifications

• Proven communication and organizational abilities required.
• Strong math basics for transactions and discounts.
• Ability to work in a fast-paced retail environment.
• Customer service aptitude and professional appearance expected.

Responsibilities

• Process freight and merchandise as needed.
• Assist with price changes and markdowns.
• Balance register according to policy.
• Call out prices during transactions and bag merchandise efficiently.
• Handle cash, checks, and cards per policy.
• Obtain management approval for returns and voids as required.
• Maintain store cleanliness and housekeeping.
• Provide friendly customer service and greet customers.
• Explain exchange/refund policies to customers.
• Support loss prevention by reporting incidents and following procedures.
• Assist management with stocking and merchandising on the sales floor.

Skills

Excellent communication

Organizational skills

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends in Champaign, IL is seeking a Store Sales Associate to join our value-priced urban apparel team. The role focuses on friendly customer service, accurate cash handling, and maintaining an inviting sales floor.

You will assist with price changes, markdowns, and store merchandising while upholding company policies and safety standards. Ideal candidates have a high school diploma, strong communication and organizational skills, and the ability to work flexible hours including nights and