Growth-Minded Relationship Banker

Valley Bank; Butler (NJ); On-site; USD 42,000 - 65,000; Full time

Job summary

Valley Bank in Butler, NJ is seeking a Relationship Banker to grow branch relationships by deepening existing accounts and acquiring new ones through sales execution and cross-selling. The role emphasizes exemplary customer service and a solid understanding of financial products.

You will conduct needs assessments, open new accounts (checking, savings, CDs, IRAs), discuss loan options, and promote online/mobile banking while upholding compliance and delivering trusted financial guidance.

Qualifications

• Minimum one year of customer service or retail sales experience with cash handling.
• Knowledge of retail banking products and services.
• Willingness to cross-sell and meet sales goals.
• Ability to open new accounts and discuss loan products.
• Knowledge of compliance and regulatory requirements.

Responsibilities

• Grow existing relationships and acquire new ones through sales execution, lead management, and cross selling.
• Deliver exceptional customer service aligned with the bank's mission.
• Maintain knowledge of bank products and educate customers.
• Present professional demeanor to establish trust and determine needs.
• Meet with customers for needs assessments and discuss/open accounts and loans.
• Promote online and mobile banking capabilities.
• Perform transactions accurately and balance cash drawer.
• Support CRA initiatives and community involvement.
• Report significant issues to management and ensure regulatory compliance.
• Adhere to code of conduct and bank policies.

Skills

Verbal & written comms

Customer service excellence

Analytical problem-solving

Decision making under pressure

Retail banking knowledge

Tech proficient

Education

HS Diploma or GED

Associates or Bachelor's preferred

Tools

FIS/IBS

Job description

Valley Bank in Butler, NJ is seeking a Relationship Banker to grow branch relationships by deepening existing accounts and acquiring new ones through sales execution and cross-selling. The role emphasizes exemplary customer service and a solid understanding of financial products.

You will conduct needs assessments, open new accounts (checking, savings, CDs, IRAs), discuss loan options, and promote online/mobile banking while upholding compliance and delivering trusted financial guidance.