Growth-Minded Insurance Account Manager

Agent Chris Wing; Phoenix (AZ); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Company parties

Competitive salary

Training & development

Job summary

Chris Wing State Farm Agency is seeking an Account Manager in Phoenix to support daily operations and customers’ success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

The role emphasizes developing relationships, conducting policy reviews, and solving complex customer issues while using our insurance products to recommend and sell policies to both cold and

Qualifications

• Experience in insurance sales or account management.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Leadership

Sales targets

Job description

Full Time in Phoenix

• Bonus based on performance
• Opportunity for advancement
• Paid time off

Account Manager – Chris Wing State Farm Agency

Position Overview

Chris Wing State Farm Agency is looking for a motivated, relationship-driven Account Manager to join our team. In this role, you’ll help customers protect what matters most while contributing directly to the growth and success of our agency.

This is a great opportunity for someone who enjoys building relationships, solving problems, and having meaningful sales conversations. You’ll work with both existing customers and prospective customers to identify insurance needs, provide personalized recommendations, and create an excellent customer experience.

What You’ll Do

• Build and maintain strong customer relationships to improve retention, loyalty, and agency growth.
  
  
• Conduct proactive policy reviews to identify coverage needs, gaps, and opportunities for additional products and services.
  
  
• Educate customers on available insurance products and help them make informed coverage decisions.
  
  
• Recommend, explain, and sell appropriate insurance products to both warm and cold leads.
  
  
• Follow up with prospective and existing customers to uncover new sales opportunities.
  
  
• Take ownership of complex customer service situations and help drive them toward resolution.
  
  
• Collaborate with the agent and team members to ensure customers receive a consistent, high-quality experience.
  
  
• Work toward individual and agency sales, retention, and customer-service goals.
  
  
• Maintain accurate customer information and follow agency processes for documenting interactions and follow-up.
  
  

What We’re Looking For

• Previous insurance sales, account management, or customer-facing sales experience is preferred.
  
  
• Strong communication and interpersonal skills.
  
  
• A relationship-focused approach with the confidence to ask for the sale.
  
  
• Proven ability to work toward and achieve sales goals.
  
  
• Strong problem-solving skills and the ability to take ownership of customer needs.
  
  
• Organized, dependable, and comfortable managing multiple priorities.
  
  
• A positive, team-oriented attitude with a desire to learn and grow.
  
  
• Willingness to proactively contact customers and prospects and engage in sales conversations.
  
  

What Success Looks Like

Successful Account Managers build trust with customers while consistently identifying opportunities to better p

Compensation $42,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.