Growth-Minded Care Partnerships Associate (Remote)

Thriveworks; United States, Northern America, Americas; Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Healthcare insurance

401K with employer match

Paid time off & holidays

Career development opportunities

Job summary

Thriveworks is seeking a Care Partnerships Associate - Remote to expand access to behavioral healthcare by building and strengthening relationships with healthcare organizations and referral partners. This role blends business development, relationship management, and territory strategy to drive growth through referrals and enhanced partner experiences.

You will manage multiple accounts, educate partners on Thriveworks services, and use Salesforce data to prioritize outreach and measure

Qualifications

• 2–5 years in business development, healthcare outreach, sales, account management, provider relations, or related field.
• Experience using data and performance metrics to drive decisions.
• Strong ownership, organization, and follow-through.

Responsibilities

• Grow Referral Partnerships: Manage a portfolio of healthcare partners and referral sources to increase referrals and new client visits.
• Develop strategies to grow existing partnerships and build new referral relationships.
• Identify high-potential providers, practices, specialties, and healthcare organizations within assigned markets.
• Use referral and account data to prioritize outreach, identify opportunities, and re-engage declining or inactive partners.
• Build Healthcare Relationships: Develop relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, etc.
• Educate partners on Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance.
• Serve as a trusted point of contact and build relationships across multiple levels of strategic accounts.
• Improve the Referral Experience: Help partners navigate the Thriveworks referral process and remove barriers to patient access.
• Promote adoption of referral tools, including the Patient Referral Dashboard.
• Identify recurring partner needs and collaborate internally to improve the referral experience.
• Develop Your Territory: Research healthcare markets and identify new partnership opportunities.
• Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources.
• Prioritize accounts based on referral potential, performance, and strategic value.
• Use Data to Drive Performance: Maintain accurate account and activity information in Salesforce.
• Use CRM, dashboards, and referral data to evaluate performance and prioritize opportunities.
• Maintain strong follow-through on partner commitments, meetings, and growth opportunities.
• Collaborate Across Thriveworks: Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth.
• Connect partners with appropriate internal resources when issues fall outside the scope of Care Partnerships.

Skills

Strong communication

Relationship-building

Outbound outreach

Data-driven decisions

CRM experience (Salesforce)

Account management

Independent prioritization

Education

Bachelor’s degree in Business/Healthcare/Marketing/Communications

Tools

Salesforce

Job description

Thriveworks is seeking a Care Partnerships Associate - Remote to expand access to behavioral healthcare by building and strengthening relationships with healthcare organizations and referral partners. This role blends business development, relationship management, and territory strategy to drive growth through referrals and enhanced partner experiences.

You will manage multiple accounts, educate partners on Thriveworks services, and use Salesforce data to prioritize outreach and measure