Dynamic Service Advisor - Auto Dept (Growth & Training)

Hireology; Michigan City (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

State-of-the-art facilities

Comprehensive training

Paid education

Competitive compensation

Medical/dental/vision

401(k)

Life insurance

Accident/critical illness insurance

Employee discounts

Flexible schedules

Job summary

Bob Loquercio Auto Group in Indiana is seeking a Service Advisor to join our high-volume service department and deliver an outstanding customer experience. We invest in people with hands-on training, mentorship, and advancement opportunities.

The role involves greeting customers, gathering vehicle information, documenting concerns, preparing estimates, setting expectations, and keeping customers updated on repairs. A positive, professional, and reliable attitude is essential.

Qualifications

• Ability to work independently with minimal supervision.
• Thrive in a fast-paced, high-volume environment.
• Strong communication and organizational skills.
• Willingness to submit to a background check and drug screen.

Responsibilities

• Greet customers promptly and professionally.
• Gather customer and vehicle information accurately.
• Document vehicle concerns and symptoms clearly.
• Recommend maintenance and repairs based on vehicle age, mileage, and history.
• Prepare detailed and accurate estimates for parts and labor.
• Set and manage customer expectations for repair timelines.
• Monitor repair progress throughout the day and provide regular customer updates.
• Review final invoices to ensure accuracy and alignment with completed work.
• Explain repairs, services, and charges in a clear and friendly manner.

Skills

Customer service

Communication

Organizational skills

Independence

Job description

Bob Loquercio Auto Group in Indiana is seeking a Service Advisor to join our high-volume service department and deliver an outstanding customer experience. We invest in people with hands-on training, mentorship, and advancement opportunities.

The role involves greeting customers, gathering vehicle information, documenting concerns, preparing estimates, setting expectations, and keeping customers updated on repairs. A positive, professional, and reliable attitude is essential.