Growth-Minded Assistant Store Leader

Coffee & Bagel Brands; Boston (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

Caribou Coffee Operating Company, Inc. is seeking an Assistant General Manager (AGM) to lead daily store operations and to develop future leaders within the district and the Caribou brand.

This growth role emphasizes strategic thinking, team mentorship, and excellence in guest service. Partnering with the General Manager, you will drive sales, maintain brand standards, manage inventory, and foster a positive culture that reflects Caribou's core values across shifts and initiatives, while

Qualifications

• 1-3 years of prior restaurant/retail experience with strong customer service.
• Must be at least 18 years old; ability to work mornings, evenings, some holidays/weekends.
• Preferred: High school diploma or GED; valid driver’s license and reliable transportation.
• 1 year of supervisory experience.

Responsibilities

• Demonstrates effective teamwork with enthusiasm and excellence.
• Develops business understanding toward GM level within a year.
• Creates joyful store environments and teaches teams to do the same.
• Drives sales through speed, service, and problem solving.
• Leads on resolving issues with calm, professionalism and listening.
• Understands how daily tasks relate to overall Profit & Loss.
• Organizes and improves administrative tasks to support business success.

Skills

Customer service

Supervisory experience

Leadership

Education

High school diploma or GED

Job description

Caribou Coffee Operating Company, Inc. is seeking an Assistant General Manager (AGM) to lead daily store operations and to develop future leaders within the district and the Caribou brand.

This growth role emphasizes strategic thinking, team mentorship, and excellence in guest service. Partnering with the General Manager, you will drive sales, maintain brand standards, manage inventory, and foster a positive culture that reflects Caribou's core values across shifts and initiatives, while