Growth & Membership Director - Community Impact Leader

YMCA of the Cedar Rapids Metro Area; Vancouver (WA); In loco; USD 34.000 - 43.000; Tempo pieno

Descrizione del lavoro

The YMCA of Columbia-Willamette in Clark County, WA, is seeking a Director of Membership & Growth. This full-time, on-site role leads membership, healthy living operations, and facility operations at the Clark County Family YMCA, ensuring goals, engagement, and experiences align with the association's priorities.

You will oversee membership sales, onboarding, engagement, and outreach, build community partnerships, and mentor the membership and healthy living teams, all while maintaining a

Competenze

• 3+ years of experience in sales or membership operations with revenue responsibility.
• 2+ years of supervisory or staff leadership experience.
• Strong oral and written communication skills.
• Ability to build relationships with staff, members, and community partners.
• Must have reliable transportation.
• Experience managing budgets and meeting revenue goals.

Mansioni

• Drive membership enrollment to meet or exceed revenue and unit goals.
• Increase membership unit growth month over month.
• Increase membership retention year over year.
• Develop annual membership growth and retention goals with action plans.
• Oversee membership sales processes including inquiries, tours, enrollment procedures, and follow-ups.
• Monitor enrollment, retention, engagement, and participation trends.
• Provide leadership and supervision to staff across membership and healthy living.
• Lead facility operations ensuring compliance and readiness.
• Collaborate with leadership to execute enrollment and marketing plans.
• Represent the YMCA at community events and build partnerships.

Conoscenze

Sales

Membership operations

Customer service leadership

Revenue goals

Descrizione del lavoro

The YMCA of Columbia-Willamette in Clark County, WA, is seeking a Director of Membership & Growth. This full-time, on-site role leads membership, healthy living operations, and facility operations at the Clark County Family YMCA, ensuring goals, engagement, and experiences align with the association's priorities.

You will oversee membership sales, onboarding, engagement, and outreach, build community partnerships, and mentor the membership and healthy living teams, all while maintaining a