Strategic Membership Growth Leader

YMCA of the USA; Livingston (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

West Essex YMCA seeks a Membership Director to lead membership development, sales, retention, engagement and service. You will work with branch and association leadership to drive growth, ensure accurate operations, strengthen the member experience, and support the YMCA’s mission and priorities.

The role requires a Bachelor's degree (preferred), 3 years of leadership experience with 2 years in supervision, and proficiency in MS Office. CPR/AED and First Aid are required.

Qualifications

• Bachelor's degree preferred in Business, Recreation, Marketing, or Communications.

Responsibilities

• Provide strategic leadership and operational oversight for all aspects of membership development, sales, retention, engagement, and service.

Skills

Customer service

Sales

Relationship-building

Analytical skills

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

West Essex YMCA seeks a Membership Director to lead membership development, sales, retention, engagement and service. You will work with branch and association leadership to drive growth, ensure accurate operations, strengthen the member experience, and support the YMCA’s mission and priorities.

The role requires a Bachelor's degree (preferred), 3 years of leadership experience with 2 years in supervision, and proficiency in MS Office. CPR/AED and First Aid are required.