Growth Manager (Account Executive)

MarketerHire; Nashville (TN); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading marketing talent platform in Nashville seeks an Account Manager to nurture client relationships and drive new business. The role involves researching leads, conducting consultations, and managing the customer experience. Ideal candidates have 1-3 years in marketing or account management, exceptional communication, and a strong organization. This position is fully remote.

Qualifications

• 1-3+ years of experience in a marketing role or as an Account Manager.
• Ability to assess client needs and build strong relationships.
• Willingness to help teammates and share knowledge.

Responsibilities

• Research leads to identify marketing opportunities.
• Conduct consultation calls with new leads.
• Manage the customer experience from lead to contract.

Skills

Excellent customer service skills

Strong organization

Exceptional communicator

Highly motivated

Positive demeanor

Tools

HubSpot

Job description

About MarketerHire

MarketerHire’s mission is to make expert marketing accessible to all. Founded in 2019, we are a leader in the talent marketplace, on-demand staffing, and Future of Work categories. Our platform provides companies with on-demand access to a global network of expert, pre-vetted marketing talent and is used by early-stage startups, billion-dollar unicorns, and Fortune 100 companies alike. Customers include Netflix, Palantir, Chanel, Allbirds, Lambda School, and thousands more. We enable marketers to earn significant additional income while offering flexibility by defaulting engagements to remote work.

MarketerHire is committed to building a diverse team and fostering a culture where everyone feels included, supported, and free to be themselves. Experience comes in many forms—skills are transferable, and passion goes a long way. You will join a high-energy, fast-paced team that takes a consultative approach to sales and account management. Your primary role is to introduce new customers to MarketerHire and connect them with the best marketing resources to achieve their goals, while nurturing and growing a roster of accounts you sign.

All communication and resumes must be submitted in English. This is a remote position.

Responsibilities

• Research assigned leads and clients to understand their needs and identify marketing opportunities
• Conduct consultation calls with assigned new leads to determine fit for MarketerHire
• Establish strong relationships with prospective customers and manage the customer experience from lead-in to contract signed and beyond
• Check in with current and past clients to assess satisfaction and opportunities to place additional marketing resources
• Manage disputes with clients and collaborate with the marketer and MarketerHire Talent team to find resolutions
• Remain knowledgeable about marketing industry trends, market activities, and competitors
• Keep deals up to date in HubSpot, logging and tracking all correspondence via email, phone, and text
• Track performance against team and individual goals and collaborate with the Team Lead to improve performance
• Be highly responsive to internal and external communications

Requirements

• 1-3+ years of experience in a marketing role or as an Account Manager at a marketing agency; experience managing new business and account expansion is a plus
• Excellent customer service skills and an exceptional communicator (written and verbal) who builds trust quickly
• Strong organization and diligence to stay in regular contact with clients and leads, with prompt follow-up and ability to context-switch between clients
• Highly motivated with a drive for personal and professional improvement
• Deep knowledge of MarketerHire’s value proposition and ability to connect it to client needs
• Positive, confident, and determined demeanor; thrives in a competitive, fast-paced environment
• Willing to help teammates, share knowledge, and learn from others

In the first week you will

• Onboard and integrate into MarketerHire
• Learn MarketerHire’s model, team members, and story
• Begin the sales training process covering value proposition, sales process, and delivery method
• Meet cross-functional teams you will work with to close new business

In the first month you will

• Complete our sales training program
• Begin receiving leads, call them to assess needs, address objections, and convey the value proposition, closing suitable leads
• Collaborate with cross-functional teams to move prospects through the funnel
• Start closing new business

In the first three months you will

• Be fully ramped up and integrated into the team
• Complete additional vertical-specific training
• Maintain a healthy pipeline of prospects
• Establish a proven track record of closing new business

In the first six months you will

• Have a solid track record of closing new business and meeting/exceeding sales goals
• Identify areas for process improvement to increase efficiency and effectiveness for the team

In the first year you will

• Mentor new team members and share best practices
• Continue to close new business and manage your funnel to meet/exceed targets
• Become a consistent contributor on the team

Equal Employment Opportunity Statement: MarketerHire is an Equal Employment Opportunity employer. All applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history). We participate in E-Verify and support immigrant and employee rights. See the following links for more details: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf