Growth & Implementations Lead—Payor Partnerships

Ophelia; United States; Remote; USD 120,000 - 130,000; Full time

Benefits offered by this job

Competitive medical, vision, and life/

Work From Home Stipend

401k Plan

PTO (20 days) and growth

Job summary

Ophelia is hiring a Manager, Expansion Implementations to run the day-to-day partnership implementations, turning contracts into go-live plans and executing launches. You’ll coordinate cross-functional teams, manage timelines, and report to the Senior Director, Payor Strategy & Contracting.

This is a remote role with nationwide impact and opportunities to scale operations. If you excel at structured project delivery, stakeholder management, and revenue-cycle coordination, join Ophelia to expand

Qualifications

• 4-6 years of experience in project management or implementation roles.
• Deep knowledge of managed care contracts and/or provider relationships, ideally Medicaid.
• Understanding of provider credentialing, revenue cycle management, and/or claims submission.
• Track record of delivering projects on time, on budget, and within scope.
• Ability to influence internal/external parties without direct authority through trust and communication.
• Clear written and verbal communication, tailored to audience.
• Experience launching new programs or partnerships.

Responsibilities

• Lead payor and partner implementations from kickoff through go-live with internal and external stakeholders.
• Define implementation plan by contract/client type and coordinate with functional leads.
• Maintain accurate project plans, trackers, and minutes, including dependencies and status.
• Own open questions and actions; adjust plans and timelines as needed.
• Engage with leadership to present updates, raise risks, and seek input on decisions.
• Set process metrics and SMART goals; coordinate with external partners on timelines and targets.
• Resolve revenue cycle issues during implementation with appropriate teams.

Skills

Project management

Implementation

Managed care contracts

Provider relationships

Credentialing

Revenue cycle management

Claims submission

Communication

Cross-functional collaboration

Job description

Ophelia is hiring a Manager, Expansion Implementations to run the day-to-day partnership implementations, turning contracts into go-live plans and executing launches. You’ll coordinate cross-functional teams, manage timelines, and report to the Senior Director, Payor Strategy & Contracting.

This is a remote role with nationwide impact and opportunities to scale operations. If you excel at structured project delivery, stakeholder management, and revenue-cycle coordination, join Ophelia to expand