Growth-Focused Service Technician (Windows & Doors)

All Weather Seal of West Michigan Inc; Michigan; Vor Ort; USD 30.000 - 47.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Vision Insurance

Dental Insurance

Paid Time Off

Paid Holidays

Retirement Plan

Ongoing Training and Professional Dev.

Opportunities for Advancement

Zusammenfassung

All-Weather Seal of West Michigan is seeking a Service Technician to diagnose and resolve warranty and service issues in customers’ homes. You will arrive prepared, complete repairs correctly the first time when possible, and communicate clearly with homeowners while upholding our high standards.

You’ll review service requests, verify parts, perform quality repairs on windows and doors, document each call with photos and details, and assist with remote troubleshooting.

Qualifikationen

• Experience in residential construction, remodeling, window and door installation, finish carpentry, or service repair preferred.
• Strong mechanical aptitude and troubleshooting skills.
• Ability to work independently while maintaining a high level of quality.
• Excellent customer service and communication skills.
• Strong attention to detail and organizational skills.

Aufgaben

• Complete assigned warranty and service calls safely, efficiently, and within expected service times.
• Review service requests, photos, and customer information before arriving to accurately diagnose the issue.
• Verify all necessary parts and materials are loaded before leaving for each appointment.
• Perform high-quality repairs on windows, doors, and related products.
• Leave each jobsite clean and ensure every customer has a positive service experience.
• Document every service call with before-and-after photos, parts used, repair details, root cause, and completion status.
• Identify recurring product defects or installation-related issues and communicate findings to production leadership.
• Assist with remote troubleshooting by phone or video when assigned to help resolve issues without an onsite visit.
• Return unused and warranty parts to the warehouse with proper documentation.
• Maintain company vehicle, tools, equipment, and truck inventory.
• Communicate arrival times, repair status, and completed work clearly with homeowners.

Kenntnisse

Residential construction

Window & door installation

Finish carpentry

Service repair

Strong communication

Jobbeschreibung

All-Weather Seal of West Michigan is seeking a Service Technician to diagnose and resolve warranty and service issues in customers’ homes. You will arrive prepared, complete repairs correctly the first time when possible, and communicate clearly with homeowners while upholding our high standards.

You’ll review service requests, verify parts, perform quality repairs on windows and doors, document each call with photos and details, and assist with remote troubleshooting.