Window & Door Service Technician -hands-on exp. servicing, installing, repairing

Talent Search Pro; Littleton (CO); Presencial; USD 52 000 - 68 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with match

PTO & Holidays

Life Insurance

Disability Insurance

Tuition Reimbursement

Resumo da oferta

Talent Search Pro is seeking a Field Service Technician to provide onsite residential service and repairs for windows, doors, and other building materials. You will diagnose issues, perform repairs, and communicate recommendations to homeowners.

You will maintain van inventory, coordinate parts, collect payments, and keep work areas clean while following safety procedures. This role offers comprehensive benefits and growth opportunities.

Qualificações

• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• Excellent customer service and communication skills.
• Ability to diagnose and repair windows/doors and other building materials.

Responsabilidades

• Diagnose and repair windows, doors, cabinets, and related materials at customers’ homes.
• Troubleshoot defects vs installation errors.
• Repair, adjust, and replace parts using hand/power tools.
• Explain repair plans, provide estimates, and answer questions.
• Maintain positive customer relationships and address service concerns.
• Collect payments for completed work.
• Maintain van inventory and coordinate parts.
• Communicate service updates with internal sales teams.
• Follow safety procedures and keep a clean work environment.

Conhecimentos

Field service

Customer service

Troubleshooting

Formação académica

High school diploma or equivalent

Ferramentas

Hand tools

Power tools

Descrição da oferta de emprego

We are seeking a Field Service Technician. This role provides onsite residential service and repairs for building materials, primarily windows and doors, while ensuring excellent customer service.

Key Responsibilities

• Conduct service calls at customers’ homes to diagnose and repair windows, doors, cabinets, and other building materials.
• Troubleshoot issues to determine whether they result from product defects, installation errors, or other causes.
• Perform repairs, adjustments, and part replacements using hand and power tools.
• Communicate professionally with homeowners, explain repair recommendations, provide estimates, and answer questions.
• Maintain positive customer relationships while addressing service concerns.
• Collect payments for completed service work.
• Maintain service van inventory, coordinate replacement parts, and keep the vehicle clean and organized.
• Communicate service updates and resolutions with internal sales teams.
• Follow safety procedures and maintain a clean work environment.

Benefits:

• Competitive compensation
• Medical, Dental, Vision Insurance
• FSA
• 401(k) Plan with match
• Paid Time off (PTO), Paid Holidays
• Paid Life Insurance
• Paid Short Term Disability Insurance
• Tuition Reimbursement Program
• Employee Assistance Program