Growth-Focused Self-Storage Multi-Store Manager

Securespace-Management; Odenton (MD); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) with generous matching

Extensive Medical, Dental, Vision

Paid Time Off + holidays

Free 10x15 self storage unit

Job summary

SecureSpace Management LLC is seeking a proactive Self-Storage Multi-Store Manager to oversee multiple locations and ensure brand standards across sites. You will drive rentals, manage operations, and lead a team to deliver excellent customer service in a fast-paced environment.

The role requires at least 3 years in storage/retail/hospitality, strong English communication, and willingness to travel frequently to assigned stores.

Qualifications

• Minimum 3 years of experience in storage, retail or hospitality.
• Multi-unit experience is preferred but not required.
• Strong use of the English language in verbal and written communication.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Ability to identify potential maintenance, safety, and fire issues.
• Ability to operate roll‑up doors for storage units.
• Frequent travel to assigned stores for coverage and support.

Responsibilities

• Exceed sales goals by promoting unit rentals, warranties, moving supplies, and securing positive reviews.
• Guide and assist new customers through the rental process ensuring smooth transactions.
• Reach out to potential clients to confirm moving dates and secure storage units.
• Manage past-due tenants and handle lien/auction paperwork efficiently.
• Provide exceptional customer service to existing clients and their needs.
• Perform daily property inspections to ensure security, cleanliness, and upkeep.

Skills

Customer service mindset

English fluency

Team collaboration

Strong communication

Tools

MS Word

MS Excel

Job description

SecureSpace Management LLC is seeking a proactive Self-Storage Multi-Store Manager to oversee multiple locations and ensure brand standards across sites. You will drive rentals, manage operations, and lead a team to deliver excellent customer service in a fast-paced environment.

The role requires at least 3 years in storage/retail/hospitality, strong English communication, and willingness to travel frequently to assigned stores.