Growth-focused Sales & Customer Success Director (Remote)

Careers @Empower Community Care; Los Angeles (CA); Remote; USD 160,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement savings

Paid time off and holidays

Life insurance

Job summary

Empower Community Care is seeking a seasoned Director of Sales & Customer Success to build and lead our specialty sales and customer success teams. You’ll align to programs (MST, FFT, BSFT, Incredible Years) and drive transition to a regional pod model, working with CGO and RevOps to ensure seamless hand-offs and strong pipeline discipline.

You’ll champion AI-enabled workflows, design hiring plans, and collaborate across departments to represent One Empower in the market and accelerate growth.

Qualifications

• Bachelor's or higher in business, healthcare administration, or related field.
• 7+ years of progressive sales leadership experience.
• Experience coaching field or specialty sales teams.

Responsibilities

• Lead Specialty Sales Reps and Customer Success teams.
• Develop hiring plans and collaborate with CGO on hires.
• Partner with RevOps on CRM processes and data standards.
• Drive AI-enabled workflows to improve productivity and forecast accuracy.
• Shape transition to a regional pod model and One Empower platform.

Skills

Sales leadership

CRM fluency

HubSpot

Forecasting

AI-enabled tools

Education

Bachelor's degree in business or related field

Tools

HubSpot

NetSuite

Job description

Empower Community Care is seeking a seasoned Director of Sales & Customer Success to build and lead our specialty sales and customer success teams. You’ll align to programs (MST, FFT, BSFT, Incredible Years) and drive transition to a regional pod model, working with CGO and RevOps to ensure seamless hand-offs and strong pipeline discipline.

You’ll champion AI-enabled workflows, design hiring plans, and collaborate across departments to represent One Empower in the market and accelerate growth.