Growth-Focused Retail Zone Team Lead

Ollie's Bargain Outlet, Inc.; Bowling Green (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with company match

Associate discount: 20%

Career growth & talent development

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Zone Team Leader to guide a store zone’s merchandising and customer experience. You will lead a team, open and close the zone, and ensure shelves are stocked while executing store-wide procedures.

Responsibilities include scheduling, supervising associates, and enforcing company directives to meet operational standards. The role requires a high school diploma and 1–2 years of supervisory experience, with flexibility for evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory experience.
• Schedule flexibility to work evenings, weekends, and holidays.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Customer service

Merchandising

Team leadership

Education

High school diploma

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Zone Team Leader to guide a store zone’s merchandising and customer experience. You will lead a team, open and close the zone, and ensure shelves are stocked while executing store-wide procedures.

Responsibilities include scheduling, supervising associates, and enforcing company directives to meet operational standards. The role requires a high school diploma and 1–2 years of supervisory experience, with flexibility for evenings, weekends, and holidays.