Zone Retail Team Lead – Growth, Discounts & Leadership

Ollie's Bargain Outlet, Inc.; Harrisonburg (VA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical/Dental/Vision after 90 days

401K with company match

Career growth opportunities

20% associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Zone Team Leader to guide a store zone, oversee merchandising and customer service, and drive daily operations for ateam focused on selling merchandise and delivering an exceptional guest experience.

The role includes opening/closing the store, scheduling staff, and ensuring store standards and company programs are followed. Strong supervisory experience and flexibility are required.

Qualifications

• Minimum 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Customer service

Team leadership

Scheduling

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Zone Team Leader to guide a store zone, oversee merchandising and customer service, and drive daily operations for ateam focused on selling merchandise and delivering an exceptional guest experience.

The role includes opening/closing the store, scheduling staff, and ensuring store standards and company programs are followed. Strong supervisory experience and flexibility are required.