Zone Retail Team Lead - Growth & Benefits

Ollie's Bargain Outlet, Inc.; Du Bois (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX after

401K with company match

Career growth & talent development

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Zone Team Leader to guide a zone of the sales floor, ensuring outstanding customer experiences and strong merchandising execution. The role oversees a team passionate about merchandising, displays, and selling merchandise in a high-volume retail setting.

The Associate will manage scheduling, staffing, and daily tasks, while upholding store standards and company programs. Must be ready to open/close shifts and support a dynamic retail environment.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Merchandising

Scheduling

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Zone Team Leader to guide a zone of the sales floor, ensuring outstanding customer experiences and strong merchandising execution. The role oversees a team passionate about merchandising, displays, and selling merchandise in a high-volume retail setting.

The Associate will manage scheduling, staffing, and daily tasks, while upholding store standards and company programs. Must be ready to open/close shifts and support a dynamic retail environment.