Executive Restaurant Operations Leader

Dairy Queen; Town of Texas (WI); On-site; USD 60,000 - 95,000; Full time

Job summary

Dairy Queen in Wisconsin seeks an experienced restaurant leader to oversee the full operation, including financial performance, product production, inventory and personnel. You will ensure adherence to owner/franchisor guidelines and drive guest satisfaction, sales growth, and staff development across all shifts.

Key responsibilities include staffing, training, scheduling, and enforcing company standards while working with the DM on the restaurant game plan and budgets to optimize profitability.

Qualifications

• Experience overseeing restaurant operations and profitability.
• Ability to train and develop managers and staff.
• Commitment to guest service standards and problem solving.

Responsibilities

• Oversees and manages all areas of restaurant operations.
• Makes final decisions on matters of importance.
• Ensures PRIDE systems are incorporated into daily operations.
• Manages guest service quality and resolves complaints promptly.
• Works with local chamber and schools to drive sales.
• Schedules staff to meet demand and performance expectations.
• Monitors financials, inventory, and controllables to optimize profit.

Skills

Leadership

P&L management

Guest service

Staff development

Operations management

Job description

Dairy Queen in Wisconsin seeks an experienced restaurant leader to oversee the full operation, including financial performance, product production, inventory and personnel. You will ensure adherence to owner/franchisor guidelines and drive guest satisfaction, sales growth, and staff development across all shifts.

Key responsibilities include staffing, training, scheduling, and enforcing company standards while working with the DM on the restaurant game plan and budgets to optimize profitability.