Growth-Focused Personal Banker & Financial Solutions

Valley Bank; Secaucus (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Valley Bank is seeking a Banking Service Professional to support sales and service activities in the banking office. You will educate clients on banking solutions, perform teller and platform transactions, and assist the Market Manager in achieving quality service while adhering to procedures.

Responsibilities include growing relationships, delivering strong customer experiences, and promoting online and mobile banking capabilities.

Qualifications

• High School Diploma or GED required with 1 year of business services experience in branch banking or completion of Valley Retail training.
• Strong communication and customer service skills.
• Ability to educate clients and cross-sell banking products.
• Proficient computer skills and attention to detail.

Responsibilities

• Grow existing customer relationships and acquire new ones through consistent sales execution and cross-selling.
• Deliver exceptional customer service aligned with the bank's mission.
• Maintain knowledge of bank products and services and cross-sell to meet financial needs.
• Present a professional demeanor to establish trust with clients and assess needs.
• Meet with customers to conduct financial needs assessments, open new accounts, and discuss loans.

Skills

Customer service

Sales

Financial needs analysis

Banking products

Compliance

Education

High School Diploma or GED

Associate's or Bachelor's degree (preferred)

Tools

Proficient computer skills

Job description

Valley Bank is seeking a Banking Service Professional to support sales and service activities in the banking office. You will educate clients on banking solutions, perform teller and platform transactions, and assist the Market Manager in achieving quality service while adhering to procedures.

Responsibilities include growing relationships, delivering strong customer experiences, and promoting online and mobile banking capabilities.