Growth-Focused Inside Sales Support Specialist

The Home Depot; Boston (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Home Depot is looking for an Inside Sales Support Representative in the Boston area to back Outside Sales teams. You will provide consultative support, develop quotes, process sales orders, and ensure seamless project execution from initiation to post-sale follow-up.

You will manage high-volume tasks, coordinate with cross-functional partners, and drive customer satisfaction while traveling up to 20% as needed. A strong knowledge of retail systems is preferred.

Qualifications

• High school diploma or GED required.
• Must be legally permitted to work in the United States.
• Excellent written and verbal communication skills; customer service experience preferred.

Responsibilities

• Support Outside Sales portfolio growth with accurate quoting, sourcing, and project ownership.
• Assist with quoting, pricing, availability, and issue resolution for high-volume projects.
• Handle issue resolution and post-sale follow-up throughout the customer journey.

Skills

Microsoft Office

PowerPoint

Collaboration

Project management

Communication

Customer service

Education

High school diploma or GED

Tools

Showroom POS-Orange Pay

Order Up

My Custom Designs

Volume Pricing Program

Quote Center

Pro Xtra

Credit Services Center

Appliance Ordering System

Job description

The Home Depot is looking for an Inside Sales Support Representative in the Boston area to back Outside Sales teams. You will provide consultative support, develop quotes, process sales orders, and ensure seamless project execution from initiation to post-sale follow-up.

You will manage high-volume tasks, coordinate with cross-functional partners, and drive customer satisfaction while traveling up to 20% as needed. A strong knowledge of retail systems is preferred.