Store Support Associate: Fulfillment & Service

The Home Depot; Boston (MA); On-site; USD 34,000 - 52,000; Full time

Job summary

The Home Depot is seeking individuals for Store Support roles in Boston, MA. Positions include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative responsibilities, focusing on non-sales tasks and customer satisfaction.

Associates will work with store teams to ensure accurate order fulfillment, assist customers in the lot or with administrative tasks, and maintain strong integrity and time management to meet store objectives.

Qualifications

• Assists with non-sales functions and order fulfillment.
• Provides customer assistance in the lot or with administrative tasks.
• Works cooperatively with Associates, vendors and carriers to support store objectives.

Responsibilities

• Ensure an outstanding customer order fulfillment experience.
• Assist customers with product order status and questions where needed.
• Support cashiering, stocking and store security processes as required.

Job description

The Home Depot is seeking individuals for Store Support roles in Boston, MA. Positions include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative responsibilities, focusing on non-sales tasks and customer satisfaction.

Associates will work with store teams to ensure accurate order fulfillment, assist customers in the lot or with administrative tasks, and maintain strong integrity and time management to meet store objectives.