Growth-Focused Inside Sales Specialist

Liquid Handling Equipment Inc; Charlotte (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Liquid Handling Equipment, Inc. in Charlotte, NC seeks a proactive Sales Support Specialist to handle inbound calls, prepare quotes, and support outside sales and engineering teams.

You will deliver timely quotes, nurture customer relationships, and coordinate with shipping, accounts receivable, and other departments to ensure smooth order processing. Strong communication and organizational skills are essential.

Qualifications

• Bachelor’s degree or equivalent experience.
• Excellent multitasking and organizational skills, capable of thriving in a high-paced environment.
• Strong self-motivation and the ability to work effectively under minimal supervision.
• Exceptional communication and interpersonal skills, with a talent for building relationships with customers and team members.
• Proficiency in Microsoft Office.
• Demonstrated ability to learn and understand technical product information.
• A commitment to providing outstanding customer service and support.

Responsibilities

• Handle incoming sales calls with the aim of fostering positive customer relationships and generating sales.
• Support outside sales representatives and the engineering department with administrative tasks, project coordination, and customer communication.
• Prepare and deliver accurate quotes for equipment and services to meet customer needs.
• Provide exceptional customer service, resolving queries and issues in a timely and professional manner.
• Collaborate with the team to identify and implement strategies for sales growth and customer satisfaction.
• Maintain up-to-date knowledge of company’s product lines and services as well as its competitive positioning.
• Ensure all sales activities are recorded in the company's operating system, maintaining accurate records and reports.
• Be willing to assist other departments like shipping and receiving, accounts receivable when necessary.

Skills

Multitasking

Organization

Self-motivation

Communication

MS Office

Technical knowledge

Education

Bachelor’s degree or equivalent experience

Job description

Liquid Handling Equipment, Inc. in Charlotte, NC seeks a proactive Sales Support Specialist to handle inbound calls, prepare quotes, and support outside sales and engineering teams.

You will deliver timely quotes, nurture customer relationships, and coordinate with shipping, accounts receivable, and other departments to ensure smooth order processing. Strong communication and organizational skills are essential.