Growth-Focused Customer Support & Sales Specialist

Energy Innovation Corp; Plano (TX); On-site; USD 69,000 - 99,000; Full time

Job summary

Property Plus Group in Plano, TX is seeking a Customer Support Specialist to drive growth and CSAT through proactive support and cross-functional collaboration.

The role centers on monitoring KPIs, negotiating to meet quotas, and converting a $69,000–$99,000 budget into measurable, deadline-driven growth. This mid-level position offers exposure to cross-functional projects and ongoing career development.

Qualifications

• Adaptability and resilience when facing shifting requirements.
• A point of view, held loosely and defended well
• Flexibility to adapt your approach as business needs evolve
• A collaborator's reflex to share credit and absorb blame

Responsibilities

• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Show up at Plano, TX networking nights with a reason to follow up
• Turn a $69,000 - $99,000 budget into measurable deadline-driven growth
• Analyze campaign metrics and optimize spend against revenue targets
• Feed sales the Live Chat Support signals that say a buyer is ready now

Job description

Property Plus Group in Plano, TX is seeking a Customer Support Specialist to drive growth and CSAT through proactive support and cross-functional collaboration.

The role centers on monitoring KPIs, negotiating to meet quotas, and converting a $69,000–$99,000 budget into measurable, deadline-driven growth. This mid-level position offers exposure to cross-functional projects and ongoing career development.