Growth-Focused Customer Support Specialist

Energy Innovation Corp; Peoria (AZ); On-site; USD 62,000 - 92,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexible schedule

Job summary

Blackstone in Peoria, AZ is seeking a mid-level Customer Support Specialist to uncover growth gaps and drive revenue. The role offers a salary range of $62,000 to $92,000 and a path that grows with you, leveraging Salesforce Service Cloud, cross-selling, and three years of experience.

Key responsibilities include pulling the quality-focused case study to close stalled deals, guiding partners through co-marketing, and strengthening customer retention with proven demand-generation experience.

Qualifications

• Demonstrated wins in sales marketing work near Peoria, AZ
• Solid understanding of sales marketing best practices and industry standards
• Strong time-management skills and a bias toward action
• A writer's ear for tone in high-stakes emails
• Working understanding of problem solving and cross-functional collaboration

Responsibilities

• Pull the quality-focused case study that closes a stalled Peoria deal
• Walk AZ partners through co-marketing they'll say yes to
• Strong command of Customer Retention, with 4 of demand-generation experience
• Analyze campaign metrics and optimize spend against revenue targets
• Set the weekly cadence that keeps Blackstone reps accountable
• Use Genesys Cloud and Attention Management tools to automate and scale outbound efforts

Skills

Sales marketing

Cross-functional collaboration

Time management

Written communication

Problem solving

Cross-selling

Tools

Salesforce Service Cloud

Genesys Cloud

Job description

Blackstone in Peoria, AZ is seeking a mid-level Customer Support Specialist to uncover growth gaps and drive revenue. The role offers a salary range of $62,000 to $92,000 and a path that grows with you, leveraging Salesforce Service Cloud, cross-selling, and three years of experience.

Key responsibilities include pulling the quality-focused case study to close stalled deals, guiding partners through co-marketing, and strengthening customer retention with proven demand-generation experience.