Customer-Driven Sales Support Specialist

Power Plus; Corona (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Training and mentoring

401(k) with matching

Paid sick leave

Paid vacation

Job summary

Power Plus is seeking a proactive customer service professional to handle inquiries received by phone, email, and web submissions. The role involves routing inquiries to appropriate teams across multiple divisions, uncovering prospective customers and initiating outreach using social media and AI tools.

The candidate will research target customers with Construct Connect, ZoomInfo, and LinkedIn Sales Navigator, while maintaining organized records and supporting the sales team with timely

Qualifications

• Experience with customer service and handling inquiries across multiple channels.
• Proven ability to multitask and stay organized in a fast-paced environment.
• Strong written and verbal communication skills and relationship building.

Responsibilities

• Use Construct Connect, ZoomInfo and AI tools to research target customers and record details about upcoming potential projects.
• Use LinkedIn Sales Navigator and ZoomInfo to identify contacts and arrange client meetings.
• Engage across platforms for mass mailing and marketing outreach and track leads generated from multiple sources.
• Support the sales team by providing timely information and pre-qualification packets.
• Serve as first point of contact for inbound calls, directing inquiries appropriately.

Skills

Customer service

Multitasking

Communication

Organizational skills

Research

Tools

Construct Connect

ZoomInfo

LinkedIn Sales Navigator

MS Office

CRM

Job description

Power Plus is seeking a proactive customer service professional to handle inquiries received by phone, email, and web submissions. The role involves routing inquiries to appropriate teams across multiple divisions, uncovering prospective customers and initiating outreach using social media and AI tools.

The candidate will research target customers with Construct Connect, ZoomInfo, and LinkedIn Sales Navigator, while maintaining organized records and supporting the sales team with timely