Growth-Focused Customer Success Pro (Remote + Equity)

Energy Innovation Corp; McKinney (TX); Sur place; USD 71 000 - 98 000; Plein temps

Avantages offerts par ce poste

Equity

Learning stipends

Flexible culture

Résumé du poste

Entertainment Plus in McKinney, TX is seeking a Customer Success Specialist who turns interest into invoices. The role rewards 4+ years in churn reduction with an annual salary in the $71k–$98k range and a development-focused, internship cadence.

You will collaborate with sales and marketing teams, maintain CRM records, and forecast monthly bookings while applying the brand voice in outreach. Equity and stipends accompany the role.

Qualifications

• Collaboration skills to ease mid-level reviews.
• Familiarity with the McKinney market and local sales landscape.
• Calm under the maker-minded chaos typical of a mid-level role.
• Experience translating Ticket Management complexity for a non-technical audience.
• Growth mindset: feedback fuels improvement.

Responsabilités

• Push Ticket Management adoption so the TX team stops flying blind.
• Maintain accurate records in the CRM and forecast monthly bookings.
• Forecast demand and align marketing investment with sales objectives.
• Carry the brand voice into every cold call and every caption.
• Keep a finger on competitor pricing across TX.

Connaissances

Collaborative

Local market knowledge

Calm under pressure

Non-technical translation

Formation

Bachelor's degree in related field

Outils

Salesforce Service Cloud

Description du poste

Entertainment Plus in McKinney, TX is seeking a Customer Success Specialist who turns interest into invoices. The role rewards 4+ years in churn reduction with an annual salary in the $71k–$98k range and a development-focused, internship cadence.

You will collaborate with sales and marketing teams, maintain CRM records, and forecast monthly bookings while applying the brand voice in outreach. Equity and stipends accompany the role.