Growth-Focused Customer Service Manager | $76k-$114k + Mentorship

Egreenservices; Augusta (GA); On-site; USD 76,000 - 114,000; Full time

Benefits offered by this job

Growth plan

Mentor

Benefits

Job summary

ScaleSolutions Inc, based in Augusta, GA, seeks a Customer Service Manager to drive revenue through hands-on leadership, cold calling, and emotional intelligence. The role focuses on closing deals, mentoring interns, and turning marketing promises into real results, with a clear growth plan and comprehensive benefits.

We offer a salary range of $76,000–$114,000, mentor support, and a growth-oriented environment where you can shape the internship pipeline and impact the bottom line.

Qualifications

• 6+ years owning outcomes, not just completing tasks.
• Experience at the manager level within an internship role.
• Knowledge of GA-specific regulations relevant to sales marketing work.
• Strong working knowledge of Emotional Intelligence.

Responsibilities

• Carry the demo from screen-share to signature in one sitting.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Negotiate renewals before the sales marketing contract goes quiet.
• Close the gap between what marketing promises and sales delivers.
• Prospect via cold calls, emails, and social selling to fill the internship pipeline.
• Hand the Customer Service Manager crew a territory plan they can actually run.
• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Turn ScaleSolutions Inc's fiercely-supportive differentiator into a thirty-second pitch.

Skills

Problem solving

Kustomer

Ownership of outcomes

Manager experience

GA regulations

Emotional intelligence

Tools

Kustomer

Job description

ScaleSolutions Inc, based in Augusta, GA, seeks a Customer Service Manager to drive revenue through hands-on leadership, cold calling, and emotional intelligence. The role focuses on closing deals, mentoring interns, and turning marketing promises into real results, with a clear growth plan and comprehensive benefits.

We offer a salary range of $76,000–$114,000, mentor support, and a growth-oriented environment where you can shape the internship pipeline and impact the bottom line.