Growth-Focused Community Banking Office Lead

ERIEBANK; Warren (Warren County); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Job summary

ErieBank in Warren, PA seeks an experienced Office Manager to lead a branch team, drive client relationships, and oversee daily operations. The role emphasizes service excellence and meeting performance goals while modeling ErieBank's values of positive energy and outcomes.

You will manage cash flow, deposits and loans pipelines, reporting, and staff development, with emphasis on community engagement and compliance.

Qualifications

• Language skills to read, comprehend, and interpret documents; professional communication.
• Mathematical skills: add, subtract, multiply, and divide in all units.
• Reasoning ability: apply common sense and solve problems with multiple variables.
• Technology literacy: use telephone systems, email, internet, and basic software.
• Background screening will be conducted.
• HS diploma or GED required, with related experience preferred.

Responsibilities

• Monitor branch performance metrics and implement strategies to meet goals.
• Drive and grow the office's loan and deposit portfolios through proactive client relationship management and community engagement.
• Manage daily operations including cash flow, reporting, account management and security procedures.
• Ensure customer satisfaction by addressing inquiries, resolving issues, and improving service processes.
• Lead the branch team, recruit, schedule and evaluate staff, and promote development.
• Focus on strategic growth through business development initiatives and client relationship management.

Skills

Language skills

Mathematical skills

Reasoning ability

Technology literacy

Education

High school diploma or GED

Job description

ErieBank in Warren, PA seeks an experienced Office Manager to lead a branch team, drive client relationships, and oversee daily operations. The role emphasizes service excellence and meeting performance goals while modeling ErieBank's values of positive energy and outcomes.

You will manage cash flow, deposits and loans pipelines, reporting, and staff development, with emphasis on community engagement and compliance.