Growth-Focused Branch Leader

Heights Finance Corporation; Madison (WI); On-site; USD 57,000 - 84,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Employee Assistance Program

Emergency Relief Fund

Tuition Reimbursement

Leadership Development

Monthly Bonus Program

Job summary

Heights Finance Corporation is seeking a Branch Manager in Madison, WI to lead daily operations, drive growth, and deliver exceptional customer service. This role focuses on guiding customers through financing options, overseeing loan processing, and maintaining strong team performance.

The position offers a full-time schedule (Mon–Fri, 8:30am–5:30pm) with potential for additional hours during peak seasons; benefits include PTO, health coverage, 401(k) match, and development programs to advance

Qualifications

• Demonstrated leadership/management experience (1–2 years).
• Customer service experience and people skills are essential.
• Career development mindset with willingness to learn and grow.

Responsibilities

• Drive Branch Growth: implement marketing plans and relationships.
• Lead Loan Processes: oversee loans and ensure compliance.
• Address Delinquency: manage delinquent accounts proactively.
• Be a Hands-On Leader: set service and sales standards.
• Develop Your Team: coach, mentor, and build talent.
• Manage Performance: evaluations and feedback with Talent Acquisition.
• Ensure Efficient Operations: scheduling and payroll management.

Skills

Leadership

Customer Service

Communication Skills

Team Development

Relationship Building

Education

High School diploma

Associate or Bachelor’s degree a plus

Job description

Heights Finance Corporation is seeking a Branch Manager in Madison, WI to lead daily operations, drive growth, and deliver exceptional customer service. This role focuses on guiding customers through financing options, overseeing loan processing, and maintaining strong team performance.

The position offers a full-time schedule (Mon–Fri, 8:30am–5:30pm) with potential for additional hours during peak seasons; benefits include PTO, health coverage, 401(k) match, and development programs to advance