Growth-Focused Banking Specialist | Business Development

Westfield Bank; Springfield (MA); On-site; USD 66,127 - 92,167; Full time

Job summary

Westfield Bank in Springfield, MA is seeking a full-time Business Specialist at the Liberty Street Branch. This role concentrates on business development, customer service excellence, and supporting the Branch Manager in daily operations and sales goals.

You will build a robust pipeline, collaborate with partners for commercial lending and cash management needs, and assist with new accounts and transactions while maintaining regulatory compliance.

Qualifications

• High school diploma or GED required.
• Associate's degree preferred.
• Minimum 2 years of business development or related experience preferred.

Responsibilities

• Develops new business in assigned territory with 50–60% time on business development.
• Supports Branch Manager in leading branch sales and service.
• Builds a pipeline of current and future business prospects through market research and calling.
• Handles deposits, loan applications, and cross-sells bank products to clients.
• Ensures compliance with regulatory requirements and internal policies.

Skills

Business Development

Customer Relations

Decision-Making/Judgement

Quality

Sales Skills & Activities

Education

High School Diploma Or GED

Associate's degree Preferred

Job description

Westfield Bank in Springfield, MA is seeking a full-time Business Specialist at the Liberty Street Branch. This role concentrates on business development, customer service excellence, and supporting the Branch Manager in daily operations and sales goals.

You will build a robust pipeline, collaborate with partners for commercial lending and cash management needs, and assist with new accounts and transactions while maintaining regulatory compliance.