Growth-Focused Assistant Store Manager — Sleep Expert

Mattress Firm Inc.; Huntersville (NC); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Get paid on-demand

Employee discounts on products

Job summary

Mattress Firm in Huntersville, NC is seeking an Assistant Store Manager to elevate the in-store experience as a trusted sleep authority and leader in best-in-class products. You will support a seamless omnichannel experience and lead with coaching to improve selling practices across multiple stores.

The role develops into store management, mentoring team members, and driving sales targets while ensuring merchandising and customer service excellence.

Qualifications

• Ability to lift 50+ pounds is required.
• Eligibility to work in the United States without sponsorship.

Responsibilities

• Execute MFRM selling programs and support a seamless omnichannel experience.
• Lead in resolving customer-related issues and escalate when necessary.
• Coach associates on selling practices and ensure in-store merchandising execution across multiple stores.
• Assist Senior Store Manager with training of store associates.
• Promote coaching to improve customer experience and selling aptitude.
• Achieve or exceed store financial targets through customer service and execution.

Skills

Leadership

Coaching

Customer service

Sales

Job description

Mattress Firm in Huntersville, NC is seeking an Assistant Store Manager to elevate the in-store experience as a trusted sleep authority and leader in best-in-class products. You will support a seamless omnichannel experience and lead with coaching to improve selling practices across multiple stores.

The role develops into store management, mentoring team members, and driving sales targets while ensuring merchandising and customer service excellence.