Assistant Store Manager: Lead Customer Experience & Growth

Mattress Firm; Alexandria (VA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking an Assistant Store Manager in the United States to elevate the in-store experience as a trusted sleep authority. You will lead associate coaching, merchandising, and selling efforts to drive top-line results and customer satisfaction.

This transitional role prepares you to become a store manager, with responsibilities across training, performance development, and executing company initiatives to meet sales goals.

Qualifications

• Must have retail management or supervisory experience.
• Strong leadership and coaching skills.
• Ability to train and develop store staff.
• Experience achieving sales targets.
• Familiarity with merchandising and POS systems.

Responsibilities

• Lead and develop store associates to improve customer experience.
• Train staff and promote selling practices.
• Assist in achieving store sales targets.
• Oversee in-store merchandising and product transfers.
• Ensure compliance with safety and stocking procedures.
• Assist with lifting and moving inventory (50+ lbs).

Skills

Leadership

Coaching

Training

Customer service

Merchandising

Selling skills

Job description

Mattress Firm is seeking an Assistant Store Manager in the United States to elevate the in-store experience as a trusted sleep authority. You will lead associate coaching, merchandising, and selling efforts to drive top-line results and customer satisfaction.

This transitional role prepares you to become a store manager, with responsibilities across training, performance development, and executing company initiatives to meet sales goals.