Growth-Focused Assistant Store Manager

Sally Beauty Holdings, LLC; Baltimore (MD); On-site; USD 40,000 - 52,000; Full time

Job summary

Sally Beauty Holdings, LLC in Baltimore seeks an Assistant Manager to support the Store Manager in all areas of store operations and to develop and lead a team to deliver exceptional client experiences. The role emphasizes brand standards, omni-channel execution, customer service, scheduling, and coaching.

A cosmetology license is desirable but not required; 3+ years retail experience preferred. This position requires strong communication, leadership and the ability to analyze store trends and

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Can effectively communicate with team and management.
• Must have scheduling availability to meet the needs of the business.
• Cosmetology license desirable, but not required.

Responsibilities

• Brand: supervise and support daily goals to deliver an exceptional client experience and maximize sales/KPIs.
• People: train and develop teams, recruit as needed, coach and address performance; maintain positive associate relations.
• Operations: ensure execution of company processes and omni-channel strategies; manage inventory, payroll hours and schedules.

Skills

Retail experience

Leadership

Communication

Scheduling

Customer service

Education

High School Diploma or equivalent

Job description

Sally Beauty Holdings, LLC in Baltimore seeks an Assistant Manager to support the Store Manager in all areas of store operations and to develop and lead a team to deliver exceptional client experiences. The role emphasizes brand standards, omni-channel execution, customer service, scheduling, and coaching.

A cosmetology license is desirable but not required; 3+ years retail experience preferred. This position requires strong communication, leadership and the ability to analyze store trends and