Growth-Focused Assistant Restaurant Manager

Dunkin' - Cafua Mgmt Co A Dunkin' Franchisee Isabel Donuts; Chicopee (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401k per company policy

PTO

Life/disability insurance

Job summary

Cafua Management Company is seeking an Assistant Restaurant Manager in Chicopee, MA to support the Restaurant Manager in developing a qualified team and delivering great guest experiences while driving profitable top-line sales.

You will help recruit, train, and manage crew and shift leaders, ensure brand standards, and implement action plans to improve operations and guest satisfaction.

Qualifications

• Fluent in English.
• Capable of counting money and making change.
• Basic computer skills required.
• Able to lift 30 lbs.
• Able to stand 6+ hours.

Responsibilities

• Assist to recruit, hire, onboard and develop employees, maintain agreed upon staffing levels for the projected sales of the restaurant.
• Communicate job expectations to employees and ensure all training is completed per company guidelines.
• Hold team members accountable for their behavior and performance, addressing concerns promptly.
• Create and maintain a guest first culture in the restaurant.
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws.
• Ensure Brand standards, recipes and systems are executed including Red Book responsibilities.
• Help prepare and complete action plans; implement production, productivity, quality and guest service standards.
• Review guest feedback and restaurant assessment results and implement action plans to drive system improvements.
• Control costs to help maximize profitability.
• Adhere to security and cash handling procedures.
• Demonstrate competency in weekly inventory process and analysis.
• Demonstrate competency in writing effective crew schedules and monitoring labor performance daily.
• Execute new product roll-outs including team training, marketing and sampling.
• Drive sales goals and track results.

Skills

English fluency

Cash handling

Basic computer skills

Physical stamina

Work authorization (US)

Job description

Cafua Management Company is seeking an Assistant Restaurant Manager in Chicopee, MA to support the Restaurant Manager in developing a qualified team and delivering great guest experiences while driving profitable top-line sales.

You will help recruit, train, and manage crew and shift leaders, ensure brand standards, and implement action plans to improve operations and guest satisfaction.