Growth-Focused Assistant Manager: Lead Store & Team

Coffee & Bagel Brands; Missouri; On-site; USD 23,000 - 38,000; Full time

Job summary

Caribou Coffee is seeking an Assistant General Manager to grow into a General Manager role, partnering with the GM to run the store and influence the district and brand. The AGM will be developing leadership skills, solving problems, and driving sales through fast, friendly service while building community connections.

Candidates should bring 1–3 years in restaurant/retail, a 18+ age requirement, and supervisory experience.

Qualifications

• 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation.
• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.
• Preferred: High school diploma or GED equivalent
• Has a valid driver’s license and reliable transportation
• 1 year of supervisory experience

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence
• Is responsible for developing their understanding of the business to the level of a General Manager over the course of a year
• Is the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction - and teaching the team to do the same
• Is a champion for creating an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation
• Takes responsibility for hitting sales goals through the connection between speed & service
• Takes the lead on problem resolution, shows calm, professionalism, emotional maturity, and a commitment to listening to understand
• Makes connections between day-to-day behaviors and the end result as you develop a broad understanding of the Profit & Loss statement
• Organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administrative tasks and overall business success
• Responsible for all store funds while on shift by enforcing cash-handling policies
• Places, receives, and verifies orders; conducts inventory; controls waste and dates and rotates inventory, when necessary
• Thinks wholistically about the success of the store – focusing on not just your shift, but the next one and beyond
• Seeks not just to solve problems, but to understand root causes of the problems to create sustainable change

Skills

Customer service

Leadership

Communication

Problem solving

Time management

Education

High school diploma or GED

Job description

Caribou Coffee is seeking an Assistant General Manager to grow into a General Manager role, partnering with the GM to run the store and influence the district and brand. The AGM will be developing leadership skills, solving problems, and driving sales through fast, friendly service while building community connections.

Candidates should bring 1–3 years in restaurant/retail, a 18+ age requirement, and supervisory experience.