Growth-Focused Account Manager for Tire Dealers

TireTutor; Boston (MA); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Meaningful equity

Health benefits

Hybrid work schedule (3 days in Boston

Unlimited vacation

Job summary

TireTutor, Inc. is hiring an Account Manager to own live dealer and repair shop accounts in a post‑sale role in Boston. You’ll drive adoption, renewals, growth, and accurate billing, while expanding products like MarketingTutor, websites, and AI services.

You’ll work in a startup environment with leadership access, owning payments, refunds, and contract‑driven outcomes as we scale our platform for tire dealers and auto repair shops.

Qualifications

• 2+ years in account management, customer success, collections, or B2B sales with a book of recurring‑revenue accounts.
• Comfort talking about money: asking for a missed payment, holding firm on a contract, and closing a renewal or an upsell, while keeping the relationship strong.
• Clear, friendly phone and email skills with small‑business owners.
• Process‑oriented and organized, with follow‑through across dozens of accounts at once, and a positive, solution‑oriented attitude.
• You like a fast‑moving startup: you're comfortable with ambiguity and changing priorities, and you'd rather build a process than wait for one.
• Experience with a CRM, ideally HubSpot.
• A valid driver's license and willingness to visit shops in person.

Responsibilities

• Adoption and retention: check in with accounts by phone/video, visit shops in person when needed; ensure full usage and timely payments.
• Renewals and growth: manage renewals end‑to‑end, identify upgrades and add‑ons, and forecast renewals.
• Billing and payments: collect missed/declined payments, move to reliable methods, answer billing questions, and process refunds.
• Keep the record straight: log all interactions in HubSpot and maintain current status for each account.
• Build the function: create playbooks for collections/renewals, set up HubSpot revenue reports, and share dealer feedback with product/leadership.

Skills

Account management

Customer success

B2B sales

CRM

HubSpot

Tools

HubSpot

Job description

TireTutor, Inc. is hiring an Account Manager to own live dealer and repair shop accounts in a post‑sale role in Boston. You’ll drive adoption, renewals, growth, and accurate billing, while expanding products like MarketingTutor, websites, and AI services.

You’ll work in a startup environment with leadership access, owning payments, refunds, and contract‑driven outcomes as we scale our platform for tire dealers and auto repair shops.