Growth-Focused Account Manager

Rent-A-Center; Laconia (NH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &dis

401(k) with company match

Job summary

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive account performance. The role includes ownership of deliveries, pickups, and maintaining showroom standards while fostering strong customer relationships.

You will support sales growth, complete routes, and ensure compliant operations, while adhering to RAC mission and core values in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• 18 years of age or older.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Strong communication

Customer service

Driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive account performance. The role includes ownership of deliveries, pickups, and maintaining showroom standards while fostering strong customer relationships.

You will support sales growth, complete routes, and ensure compliant operations, while adhering to RAC mission and core values in a fast-paced environment.