Account Manager: Growth, Service & Deliveries

Rent-A-Center; Riverview (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Rapid growth and advancement Opport.

Weekly pay

Paid time off

Medical, dental, vision, life &dis

Industry leading 401(k) with company

Flexible Spending & Health Savings

Supplemental and voluntary insurance

Job summary

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive account performance. The role includes deliveries, pickups, and early-stage collections while maintaining store standards and adhering to RAC mission.

This full-time position offers opportunities for growth with weekly pay, benefits, and a focus on building strong customer relationships across RAC stores.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with clean driving record.
• Excellent communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of rental accounts and build customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments.
• Complete assigned routes for deliveries, pickups, and follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service skills

Valid driver’s license

Age 18+

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive account performance. The role includes deliveries, pickups, and early-stage collections while maintaining store standards and adhering to RAC mission.

This full-time position offers opportunities for growth with weekly pay, benefits, and a focus on building strong customer relationships across RAC stores.