Account Manager: Growth, Service & Delivery

Rent-A-Center; Whiteville (NC); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &dis

disability insurance

Industry leading 401(k) with company

Flexible Spending & Health Savings

Supplemental and voluntary insurance

Job summary

Rent-A-Center seeks a motivated Account Manager to oversee rental accounts and deliver exceptional service. You will drive account performance, handle deliveries and pickups, and contribute to sales growth while maintaining showroom standards and safety guidelines.

The role emphasizes building strong customer relationships, executing timely collections, and promoting company products with professionalism and integrity.

Qualifications

• High school diploma or equivalent required.
• Must be 18 years or older.
• Valid driver’s license with a clean driving record.
• Excellent communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments using account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers' homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Communication skills

Customer service

Valid driver’s license

Teamwork

Education

High school diploma or equivalent

Job description

Rent-A-Center seeks a motivated Account Manager to oversee rental accounts and deliver exceptional service. You will drive account performance, handle deliveries and pickups, and contribute to sales growth while maintaining showroom standards and safety guidelines.

The role emphasizes building strong customer relationships, executing timely collections, and promoting company products with professionalism and integrity.