Growth & Experimentation Lead — Hybrid (US/Canada)

Zurich 56 Company Ltd; Stevens Point (WI); Hybrid; USD 83,000 - 88,000; Full time

Benefits offered by this job

Hybrid work schedule

Health benefits

Career growth opportunities

Job summary

Zurich Cover-More is seeking a Growth & Experimentation Manager to lead the NA growth program across direct-to-consumer sites and partner flows. You’ll translate business strategies into prioritized tests, design experiments, and drive learning with cross-functional teams in a performance-focused culture.

You will own an end-to-end optimization roadmap for the U.S. and Canada, collaborating with product, data science, UX, and analytics, and presenting insights to senior leadership and partners

Qualifications

• 7+ years of relevant experience in digital, growth, optimization, experimentation, or related disciplines, including senior program leadership experience.
• Ability to translate strategy into experimentation priorities, hypotheses, and long-term learning agendas.
• Proven success influencing and mobilizing cross-functional teams without direct line management responsibility.
• Deep experience with test-and-learn methodologies, experimental design, A/B and multivariate testing, and optimization programs at scale.
• Strong commercial acumen, with the ability to connect experimentation outcomes to broader business and partner performance.
• Excellent executive communication skills, including the ability to clearly explain complex analytical and strategic concepts to very senior, non-technical audiences.
• Strong understanding of UX/UI and conversion optimization principles within purchase flows and e-commerce environments.
• Experience operating in global, multi-stakeholder environments across time zones.
• High degree of integrity and a strong risk-management mindset, with a clear focus on protecting customer trust.
• Experience with Adobe Analytics, Adobe Experience Manager, or similar platforms preferred.

Responsibilities

• Own the end-to-end optimization and growth strategy across the U.S. and Canada, spanning Zurich-owned digital properties and deeply embedded partner purchase flows.
• Understand, challenge, and interpret business strategy for both direct-to-consumer channels and key partners, translating commercial objectives, constraints, and partner dynamics into experimentation and growth agendas.
• Serve as the central conductor of experimentation, orchestrating inputs from product, data science, UX, content, and analytics into a single prioritized optimization roadmap.
• Define what gets tested, where, and in what sequence, focusing experimentation effort on the highest-value strategic opportunities rather than isolated test wins.
• Lead through influence rather than direct authority, pushing and aligning cross-functional teams to deliver against shared optimization priorities.
• Translate analytical insight and test outcomes into clear decisions, direction, and narrative, converting learning into sustained commercial value.
• Drive test ideation, experimentation design, and delivery at scale, balancing speed, rigor, regulatory requirements, partner constraints, and customer experience.
• Own optimization performance narratives end-to-end, from strategic rationale and experiment design through executive-level reporting and recommendations.
• Walk confidently into senior executive and partner forums, persuasively articulating optimization strategy, tradeoffs, outcomes, and next steps.
• Ensure all optimization activity complies with legal, compliance, brand, accessibility, and partner requirements.

Skills

Growth strategy

Experimentation

Executive communication

Adobe Analytics

UX optimization

Global collaboration

Tools

Adobe Analytics

Adobe Experience Manager

Job description

Zurich Cover-More is seeking a Growth & Experimentation Manager to lead the NA growth program across direct-to-consumer sites and partner flows. You’ll translate business strategies into prioritized tests, design experiments, and drive learning with cross-functional teams in a performance-focused culture.

You will own an end-to-end optimization roadmap for the U.S. and Canada, collaborating with product, data science, UX, and analytics, and presenting insights to senior leadership and partners