Growth-Driven Store Leader: Front-End & Pharmacy

Walgreens; Buffalo (NY); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens in Buffalo, NY is seeking a skilled Store Operations Leader to supervise customer service associates and drive front-end and pharmacy operations. You will collaborate with the Store Manager, cover shifts, and ensure daily activities run smoothly while safeguarding assets.

You will develop the team, hire and coach staff, monitor service metrics, manage inventory, scheduling, and cash handling, and pursue opportunities to improve sales and profitability.

Qualifications

• Bachelor’s degree or equivalent supervisory experience.
• Fluent English; strong business ethics and acumen.
• Flexibility to work extended days, evenings, and weekends.

Responsibilities

• Oversees front-store operations and customer service team.
• Leads recruitment, performance management, and discipline.
• Supports Store Manager to achieve company deliverables and schedules.
• Analyzes store operations and drives profitability and sales growth.
• Ensures compliance with policies, security, and regulatory requirements.
• Manages inventory, merchandising, scheduling, and cash handling.
• Develops staff through coaching, training, and development plans.

Skills

Leadership

Customer Service

Communication

Operations Oversight

Education

Bachelor's degree

Store Manager training

Job description

Walgreens in Buffalo, NY is seeking a skilled Store Operations Leader to supervise customer service associates and drive front-end and pharmacy operations. You will collaborate with the Store Manager, cover shifts, and ensure daily activities run smoothly while safeguarding assets.

You will develop the team, hire and coach staff, monitor service metrics, manage inventory, scheduling, and cash handling, and pursue opportunities to improve sales and profitability.