Aspiring Store Leader: Front-End & Pharmacy Ops

Walgreens; City of Niagara Falls (NY); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens in New York is seeking an experienced Store Operations Leader to supervise customer service associates and front-end operations, support the Store Manager, and drive profitability across pharmacy and retail.

This role leads staffing, training, performance management, and compliance, ensures asset protection, and partners with external teams to deliver store initiatives. The position requires flexible schedule and potential relocation if promoted.

Qualifications

• Bachelor’s degree with solid academic record or two years in a supervisory role (no direct reports required).
• Proven leadership abilities, strong ethics, and business acumen.
• Completion of Store Manager training LEAP or willingness to complete within 12 weeks.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work extended days, evenings and weekend hours.
• Ability to transfer to Walgreens assets within the same hiring area.

Responsibilities

• Supervises customer service associates and front-end; supports store operations and profitability.
• Leads recruiting, hiring, performance management, and discipline for direct reports.
• Manages store operations, scheduling, cash handling, and inventory control.
• Drives customer experience improvements and implements cost-saving actions.
• Ensures compliance with laws, policies, and safety standards.

Skills

Leadership

Communication

Team development

Store operations

Scheduling

Customer service

Education

Bachelor’s degree

High School Diploma with supervisory experience

LEAP / Store Manager training

Job description

Walgreens in New York is seeking an experienced Store Operations Leader to supervise customer service associates and front-end operations, support the Store Manager, and drive profitability across pharmacy and retail.

This role leads staffing, training, performance management, and compliance, ensures asset protection, and partners with external teams to deliver store initiatives. The position requires flexible schedule and potential relocation if promoted.