Shift Leader: Grow, Mentor & Elevate a Premier Coffee Team

Starbucks Corp.; Arlington (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) retirement plan

Tuition coverage (Starbucks College)

Paid vacation

Sick time

Parental leave

Job summary

Starbucks Coffee Company is hiring a Shift Manager in the United States (Massachusetts, Arlington) to lead store operations and a diverse team while delivering a warm, guest-centered experience. You will work hands-on to run a multi-million dollar business, train partners, and drive sales through excellent service.

The role emphasizes coaching, teamwork, and proactive problem-solving in a fast-paced retail environment, with strong growth and development opportunities within Starbucks.

Qualifications

• One year of retail or customer service management experience.
• One year supervising others and teambuilding.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mindset with a sales focus.

Responsibilities

• Lead store team and daily operations as shift manager.
• Mentor and train team members to deliver great service.
• Ensure a welcoming, high-quality guest experience and store standards.
• Support store performance and guest satisfaction through proactive leadership.

Skills

Retail management

Customer service

Team supervision

Coaching

Organizational skills

Interpersonal skills

Sales mindset

Job description

Starbucks Coffee Company is hiring a Shift Manager in the United States (Massachusetts, Arlington) to lead store operations and a diverse team while delivering a warm, guest-centered experience. You will work hands-on to run a multi-million dollar business, train partners, and drive sales through excellent service.

The role emphasizes coaching, teamwork, and proactive problem-solving in a fast-paced retail environment, with strong growth and development opportunities within Starbucks.