Growth-Driven Service Advisor | Commission + Benefits

Genesis of Portland; Portland (OR); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Medical & Dental

Life Insurance

EAP & Telehealth

Disability & Critical Illness (Vol.)

401(k) with Match

PTO from Day 1

Employee vehicle pricing

Job summary

Genesis of Portland in SW Portland seeks an experienced Service Advisor who values consistency, professionalism, and long-term career growth. You will act as the key liaison between the Service Department and guests, clearly communicating vehicle needs and setting expectations.

This full-time, on-site role emphasizes high-quality service and long-term customer relationships. This position offers a salary plus commission pay plan with uncapped earning potential and a benefits package designed to

Qualifications

• Excellent communication and customer service skills are essential.
• Ability to build strong relationships with customers and colleagues.
• Tech-savvy with ability to navigate multiple software systems.

Responsibilities

• Serve as a key liaison between the Service Department and guests, communicating vehicle needs and setting expectations.
• Follow up with customers to address issues or concerns and ensure satisfaction.
• Collaborate with other dealership departments to provide a seamless service experience.
• Review inspection reports with customers and explain recommended services clearly.
• Deliver an outstanding customer service experience throughout the service process.

Skills

Exceptional communication

Customer service

Relationship-building

Tech-savvy

Tools

CDK

Job description

Genesis of Portland in SW Portland seeks an experienced Service Advisor who values consistency, professionalism, and long-term career growth. You will act as the key liaison between the Service Department and guests, clearly communicating vehicle needs and setting expectations.

This full-time, on-site role emphasizes high-quality service and long-term customer relationships. This position offers a salary plus commission pay plan with uncapped earning potential and a benefits package designed to