Service Advisor - Commission-Based | Genesis of Portland

Gee Automotive Companies; Portland (OR); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical and Dental insurance

Company-Paid Life Insurance

401(k) with Company Match

Paid Time Off

Employee pricing on parts, service, &-

Telehealth

Short/Long-Term Disability

Job summary

Genesis of Portland in SW Portland is seeking an experienced Service Advisor who values consistency, professionalism, and long-term career growth. This is a salary plus commission role where performance directly impacts earning potential and you’ll deliver exceptional customer service.

You’ll be a key liaison between the Service Department and guests, communicating vehicle needs, setting expectations, and ensuring a smooth, high-quality service experience.

Qualifications

• Exceptional communication, customer service, and relationship-building skills.
• CDK experience is a must.
• Tech-savvy; proficient with computer navigation across multiple programs.

Responsibilities

• Helping customers with the service on their vehicles
• Follow up to help customers if they have issues or concerns
• Work closely with other departments within the dealership
• Reviewing inspection reports with customers
• Provide an excellent customer service experience

Tools

CDK experience

Job description

You are an experienced Service Advisor who values consistency, professionalism, and long‑term career growth. You thrive in a commission‑based role where motivation and performance directly impact your earning potential, and you take pride in delivering exceptional customer service. With a proven track record of stability and success, you’re looking for a place where your skills are valued and your contributions make a real difference.

In this role, you’ll serve as a key liaison between the Service Department and guests—clearly communicating vehicle needs, setting expectations, and ensuring a smooth, high‑quality service experience. The more driven and customer‑focused you are, the stronger your results will be.

You’ll join Genesis of Portland, located in SW Portland and proudly the only Genesis dealership in Portland—and the first ever. Known for strong operational stability and minimal turnover, this is a rare opportunity to become part of a close‑knit, high‑performing service team that values long‑term relationships and excellence.

Service Advisor Job Responsibilities

• Helping customers with the service on their vehicles
• Follow up to help customers if they have issues or concerns
• Work closely with other departments within the dealership
• Reviewing inspection reports with customers
• Provide an excellent customer service experience

This is a full-time opportunity. Available for shifts Monday - Saturday.

Service Advisor Benefits & Compensation

Our Pay Plan is salary plus commission – there is no limit to how much you can make!

In addition to competitive pay, our benefits are designed to support you and your family...

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Service Advisor Job Requirements

• Exceptional communication, customer service, and relationship-building skills
• CDK experience is a must!
• Tech Savvy. Must be proficient in computer navigation working with multiple programs at once

Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, a clean driving record, and be able to pass a criminal background check and drug screen.