Growth-Driven Service Advisor | Auto Care & Service

Miller Transportation Group; Lumberton Township (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Paid vacation and holidays

Medical, vision, dental insurance with

401(k) with company match

Company-paid life insurance

Employee discounts

Employee Assistance Program

Job summary

Miller Subaru, part of Miller Transportation Group, is seeking a motivated Service Advisor in New Jersey. Join a family-owned dealership with over 100 years of community service and growth opportunities.

You will greet customers, assess service needs, estimate costs, and guide warranty repairs while delivering top-notch customer care. Ideal candidates have 2+ years as a service advisor, a high school diploma, a valid driver license, and strong communication skills.

Qualifications

• Two+ years of experience as a service advisor
• High school diploma or equivalent
• Valid driver license
• Ability to work in a process-driven environment
• Outstanding communication skills (verbal and written)
• Ability to work Monday–Friday 7:30 AM–6:00 PM with some Saturdays

Responsibilities

• Greet service customers promptly in a professional and courteous manner
• Inspect vehicles at check-in and reference service history to identify customer needs
• Promote sales of services, parts and accessories by understanding products and requirements
• Provide accurate cost and time estimates and obtain customer authorization
• Monitor service progress and communicate changes in cost or delivery to customers
• Administer warranty repairs per manufacturer guidelines
• Confirm appointments by phone the day before arrival and follow up after service
• Inspect vehicles before delivery and communicate results to customers
• Meet state and federal requirements for auto repair and consumer protection

Skills

Communication skills

Process-driven

Education

High school diploma or equivalent

Job description

Miller Subaru, part of Miller Transportation Group, is seeking a motivated Service Advisor in New Jersey. Join a family-owned dealership with over 100 years of community service and growth opportunities.

You will greet customers, assess service needs, estimate costs, and guide warranty repairs while delivering top-notch customer care. Ideal candidates have 2+ years as a service advisor, a high school diploma, a valid driver license, and strong communication skills.